Contact information
Contact Information
We'd love to hear from you!
Whether you have questions about an order, need assistance with a product, or simply want to reach out, we're here to help.
Customer Support
Champagne Factory
📧 Email: champagnecity.empris@gmail.com
Support Hours
We strive to respond to all inquiries within 1–3 business days.
Response times may be longer during holidays, weekends, major sales events, or product launches.
Order Support
For assistance regarding:
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Order status
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Shipping questions
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Damaged or defective items
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Refund requests
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Product inquiries
Please include your order number whenever possible to help us assist you more quickly.
Business Inquiries
For collaborations, partnerships, media inquiries, or business opportunities, please contact:
📧 champagnecity.empris@gmail.com
Thank you for supporting Champagne Factory.
Creating Luxury. Bottling Secretzz. 🥂